Politique de remboursement
To ensure a smooth and efficient return process, please review the following policy guidelines carefully. We are committed to providing a professional and transparent service for all our customers.
Eligibility for Returns
In order for an item to be eligible for a return, it must meet the following conditions:
- The item must be unused and in the exact same condition as when you received it.
- The item must be returned in its original packaging, including all tags, accessories, and documentation.
Return Timeframe
You have 30 days from the date of delivery to initiate a return request. Requests made after this period may not be accepted. Please ensure that your return is shipped within this timeframe to avoid any complications.
How to Initiate a Return
To start the return process, please send an email to 95.lineup.default@icloud.com. In your email, include your order number and a brief description of the item(s) you wish to return. Please note: You must email us to obtain the correct return address and further instructions before shipping any items back. Returns sent without prior authorization may be delayed or rejected.
Refund Processing
Once we receive your returned item and verify that it meets the eligibility criteria, we will process your refund. Please allow 7-14 business days for the refund to be completed and reflected in your original payment method. The exact time it takes for the funds to appear in your account may depend on your bank or credit card provider.
If you have any questions or require assistance regarding your return, do not hesitate to contact our customer support team at 95.lineup.default@icloud.com.
