Shipping policy

Shipping Policy for VAELIRAEL 
Last Updated: February 15, 2026
 
Processing Time 
Orders are processed within 1-3 business days (Monday-Friday, excluding holidays) after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods and Delivery Time 
We offer worldwide shipping to most countries. Standard shipping typically takes 7-21 business days, depending on the destination and customs processing. Delivery times are estimates and not guaranteed.
Shipping Costs 
We offer free worldwide shipping on all orders. No additional shipping fees apply.
Order Tracking 
Once your order is shipped, you will receive a confirmation email with a tracking number and link to monitor your package.
Customs and Duties 
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping costs. Please check with your local customs office for more information.
Shipping Delays 
VAELIRAEL is not responsible for delays caused by customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Contact Information 
For shipping inquiries, please contact us at service@vaelirael.com or +852 2129 2188.